Webinar - 'A.I. & Social Protection in the EU: Navigating Challenges and Seizing Opportunities'

Artificial Intelligence (AI) has transitioned from niche technology to a mainstream tool across various sectors, heralding significant changes in how services are designed, delivered and managed. The integration of AI in the field of social protection may result in enhanced efficiency and timeliness, improved the provision of services to individuals, and better resource management. However, despite its widespread adoption, there remains a nebulous understanding of the specific implications of the European AI Act on social security systems.

The webinar, organised on 5 June 2024, in collaboration with the Belgian Federal Service of Social Security, under the auspices of the Belgian EU Presidency of the Council, aimed to provide clarity and strategic insights into the integration of AI within social protection systems.

Experts from ESIP Members shared their experiences with using AI and their thoughts on the pros and cons of integrating AI in the modus operandi of their institutions. They were joined by representatives from the European Commission and the OECD.

Speakers addressed the pressing challenges posed by regulatory frameworks, explored opportunities for innovation and cooperation, and highlighted potential difficulties in the implementation of effective AI systems to ensure that it contributes positively to social welfare, current objectives and future needs.

Our audience had the opportunity to listen to key actors in Europe involved with AI through several angles including policy, legislative, technical and social protection.

Have a look at the webinar Summary report for detailed information and here is the agenda.